Return Policy

For sanitary/hygienic purposes, ALL LINGERIE SALES ARE FINAL. We will accept Exchanges/Store Credit on items in our Women's Wear Collections.

While we strive to provide quality products, occasionally an item may be defective. We will credit you or exchange any products that are defective. Upon receiving your order, please check to make sure the items are working properly.

Contact us at info@BoudoirNYC.com before returning the product. We will provide you the address to send the return. Please return the items in their original packaging within 7 days after receiving the return authorization.

Shipping and handling costs on your original order are non-refundable, unless there was a shipping error on our end. If you receive a refund, the cost of return shipping will be deducted from your refund.